Streaming Issues

Updated iphone 13 to iOS 15.0.1 and none of my streaming apps are working including Netflix, Hulu, HBO Max, or Xfinity. All apps say cannot play title.

Posted on Oct 5, 2021 5:17 PM

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14 replies

Oct 6, 2021 12:52 PM in response to BreezyBre92

Hey BreezyBre92,


It sounds like you're having some trouble with streaming apps. We'll be happy to help out.


Have you tried switching networks? This can rule out the issue being with the connection. For example, if you're connected to cellular data, try switching off cellular data and connecting to Wi-Fi only, or vice versa. If you're not sure how to turn off cellular data to connect to Wi-Fi only, follow these steps: Use cellular data on your iPhone or iPad - Apple Support.


Keep us updated!

Oct 13, 2021 4:00 PM in response to BreezyBre92

I am having same issue. I spoke with Apple and they told me my iPhone is fine and it is a problem with the streaming companies. However, my Netflix, Hulu, peacock, and HBO Max work on all my other devices (including my wife's iPhone XR). She probably has not downloaded newest update. I will check to see if she has though. Netflix told me they are aware and are working on this.

Oct 11, 2021 1:08 PM in response to BreezyBre92

Do you have any VPN or other security software in use on your iPhone? If yes, remove it, then restart your iPhone and try it again.


If you have Extensions installed to use with Safari, try to disable it all.


If you enabled Private Relay (Beta) under iCloud Settings on your iPhone try to turn it off.


See if same thing is happening on other Wi-Fi Network.

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Streaming Issues

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