Restore

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flacco160 Author

Level 1

5 points

Restore

Hello I I tried restoring my iPhone 7 with iTunes but unfortunately an error 1100 occurred what should I do

Posted on Oct 5, 2021 6:52 PM

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Answer 1

Bryan_K1

Community Specialist

Oct 13, 2021 12:09 PM in response to flacco160

Hello!

Based on what you're seeing on screen you would need to use a computer to restore the device.

If you're unable to restore using your personal computer, you'll want to see about going in to a service location in your area.

You can see what locations are near you here: Find Locations

Cheers!

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Answer 2

flacco160 Author

Level 1

5 points

Oct 11, 2021 6:28 PM in response to Bryan_K1

I’m using a PC

and it’s up to date

mom having any other computer. and I’ve heard that my iPhone can be locked permanently if I do not restore it using iTunes in some days. Please is that true?

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Answer 3

Bryan_K1

Community Specialist

Oct 6, 2021 1:27 PM in response to flacco160

Hello flacco160,

We see that you're having some trouble restoring your iPhone using iTunes. We'd be happy to help!

Could you please confirm if you're using iTunes on a Mac or PC?

Is your computer fully up to date?

Do you have access to another computer? Do you experience the same issue on there?

Cheers!

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Restore

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