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Apple ID is compromised, can't change password

Any other way to regain control of Apple ID, support said they couldn't do anything?

iPhone 12

Posted on Oct 5, 2021 9:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 3:34 AM

Security and your Apple ID - https://support.apple.com/HT201303

"Without proof of your identity ... and other carefully selected criteria(1), Apple Support can't help you perform any actions on your account."

4 replies

Oct 5, 2021 9:40 PM in response to volunteers1957

If you have lost control of your Apple ID and lack access to recover, and have insufficient documentation to recover access via Apple, there is nothing anyone else can do here.


You can gather up original purchase receipts showing serial numbers if those are available, and potentially regain control of devices locked to the now-unavailable Apple ID.

Apple ID is compromised, can't change password

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