Regular issues with Mail on iPhone

Question

Level 1

6 points

Regular issues with Mail on iPhone

Dear Support Team,

After installation iOS 15 I have faced with daily issues with verification of my MS Exchange email boxes on my phone. Every day at 9PM mail agents ask to enter passwords again and inform me that they can’t verify passwords. After changing passwords on servers they work again till evening.

can you improve this mistake or what I should do in order to fix it myself?

BR, Ernst

Posted on Oct 5, 2021 11:11 PM

Reply

Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Oct 6, 2021 2:42 AM in response to Bekker_Ernst

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.

If you can't receive email on your iPhone, iPad, or iPod touch ...

If you can't send an email on your iPhone, iPad or iPod touch

When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ...
Make sure your device is connected to the Internet.
Check with your email service provider to find out if there's a service outage.

More items...•

If you can't send an email on your iPhone, iPad or iPod touch ...

Reply

Answer 2

Oct 6, 2021 2:42 AM in response to Bekker_Ernst

You are addressing this to another user and not to Apple in this forum.

Apple Support Community Forum

This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.