the mute button went away on apple maps driving directions

apple maps/carplay had a mute button on driving directions which I could toggle on and off as needed. It is gone now. Any ideas?


Posted on Oct 6, 2021 6:55 AM

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Posted on Nov 4, 2021 3:22 PM

Problem solved!!!!


All I did was to touch the map on the screen on the left side when Apple Maps was visible. The option to mute is now there on my car as opposed to being listed on the drop down menu on the right where you end route.


🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻

17 replies

Oct 7, 2021 8:31 AM in response to RHK2

Hi RHK2,


Welcome to the Apple Support Communities!


We understand that you're unable to mute Maps in CarPlay as the option has disappeared.


Have you restarted your iPhone since you noticed this happening?


Have you already started your route in Maps when you attempt to mute the sound? You can learn more here: Get turn-by-turn directions with CarPlay


We look forward to your reply.


Cheers!

Nov 21, 2021 7:50 PM in response to teresafromnottingham

Exasperating. That was a wonderful feature…just tap on the directions to toggle back and forth. Although I’m sure they do user testing, I really can’t imagine anyone who uses this feature regularly saying that the new version is better. I didn’t notice it until I was on the highway with a deadline and the only way I could check my ETA was to leave the ****** directions on the entire time. I knew exactly where I was going…I just need to know when I was going to get there. It took me twenty minutes today to find this board with the answer. Not a great example of something that’s supposed to be SO intuitive anyone can figure it out.

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the mute button went away on apple maps driving directions

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