My phone won’t connect to my car now unless I disconnect and reconnect every time I get in.

Ever since the update I can’t connect to my car through Bluetooth. It shows it’s connected but no sound will play. I have to disconnect and reconnect for it to work and I don’t want to have to do that. I’ve restarted my phone. I’ve repaired it with my car and no sound again unless it’s reconnected. Any advice?

Posted on Oct 6, 2021 1:13 PM

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3 replies

Oct 7, 2021 11:45 AM in response to Michelle72761

Thanks for reaching out, Michelle72761.


It sounds like you're having some difficulty with CarPlay. We can help.


First, let's make sure you've followed these steps to Use CarPlay with your iPhone, making sure both your iOS software on the iPhone and your car's firmware from the manufacturer are both up to date.


Give those steps a try, and see if there is any change.


Take care!


Oct 8, 2021 4:01 PM in response to Michelle72761

Thanks, Michelle72761.


We'll want to make sure your car is compatible with CarPlay, as there are more than 600 models to choose from that support this feature. iOS - CarPlay - Available Models


If you can confirm your model is on this list, and the issue persists, your best bet is to Contact Apple for support and service.


Take care!


a more than 600 models to choose from

Oct 8, 2021 1:44 PM in response to Nicholas_B2

Hi. Ok I checked the Airplay in my phone and it was all fine. When I get in my car it says it connected but no sound, no music, nothing but shows connected. I checked software in my car and it’s up to date. This has only happened since this last update and it’s frustrating I can’t use my AirPlay right now. I can plug into the car with the USB and that works fine. Any ideas?

thanks!

michelle

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My phone won’t connect to my car now unless I disconnect and reconnect every time I get in.

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