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2 apple IDs for same phone number

I am rolling over to a 13. It has accepted my apple id. It is also pulling in an old apple ID that I not longer know the password. It will not let me complete the installation of the new 13. Any go-arounds since the password reset to the old ID will take days?


iPhone 13 Pro, iOS 15

Posted on Oct 6, 2021 4:16 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2021 5:16 PM

It could be some apps that you purchased with a different Apple ID. It may be tricky tracking down what is requiring using hte old ID but apps are a good possibility. See if you can cancel the download of those.

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2 apple IDs for same phone number

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