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viv161 Author

Level 1

4 points

my phone is not charging

my iPhone 11 Pro is not charging

iPhone 11 Pro

Posted on Oct 7, 2021 2:15 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Oct 7, 2021 2:39 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge, I suggest that you make an appointment (*) and have your device, along with charger and cable, inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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my phone is not charging

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