Using iphone
I lost my new iPhone 12 Pro.max at home. The battery has died and its not ringing. I did not purchase apple care plus. Can i suspend that phone and purchase a temporary replacement iphone to continue my service
Windows, Windows 6
User profile for user:
nathan430
User level:
Community Specialist
Hey there, Catcarcat!
Thanks so much for using Apple Support Communities.
Losing your phone is never a fun experience. If you're not able to find the device, you can definitely always purchase a new one at any time. The Apple Online Store team can help with that if need be: Contacting Apple
With regard to suspending the device, are you referring to your cell plan or perhaps a financing plan? If it's the cell plan you're referring to, you can reach out to your carrier. For questions about a payment plan on the device, the link above will connect you with the online store team who can assist further with that as well.
Cheers.