alarm

the alarm on my phone only works sometimes i choose a song from my library and then when i need to alarm to go off the song doesn’t play and i end up waking up late. it used to just play the default ringing sound instead of the song which was annoying but still woke me up but after the 15.1 update it’s now silent if the song doesn’t play. i’ve tried downloading the song and making a new alarm tab and every few months i would completely clear my alarms and make new duplicate ones but nothing seems to work. the silent thing only happens with some songs though so i know i’m not doing anything wrong because other alarm songs work just fine as they should

iPhone 11

Posted on Oct 7, 2021 7:11 AM

Reply
1 reply

Oct 8, 2021 8:12 AM in response to finn105

Hi there finn105,


Thanks for reaching out to Apple Support Communities! It sounds like customized alarms are not playing the selected song after updating iOS. We'll be happy to help.


It sounds like you've tried c reating a new alarm and still have an issue. At this point, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Best regards!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

alarm

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.