cancellation of debiting

the child has downloaded the application. I deleted it during the free subscription period. but bills come. this is mistake. I do not need this application /Endel. Focus.Sleep. Relax.I want to unsubscribe from this app without paying

Posted on Oct 7, 2021 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 7:34 AM

Deleting a subscription does NOT cancel a subscription. See the directions in this link to learn how to cancel a subscription --> How to cancel a subscription from Apple - Apple Support


You can request a refund, but that doesn't mean they will approve a refund --> Request a refund for apps or content that you bought from Apple - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 7, 2021 7:34 AM in response to Helena73

Deleting a subscription does NOT cancel a subscription. See the directions in this link to learn how to cancel a subscription --> How to cancel a subscription from Apple - Apple Support


You can request a refund, but that doesn't mean they will approve a refund --> Request a refund for apps or content that you bought from Apple - Apple Support

Oct 7, 2021 7:35 AM in response to Helena73

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cancellation of debiting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.