My Ipod won't work with Libby anymore, any suggestions?
I have a 5th generation IPOD Touch and can no longer get the Libby app to work to be able to listen to books. Is it just that my Touch is too old or what am I doing wrong?
iPod, iOS 9
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I have a 5th generation IPOD Touch and can no longer get the Libby app to work to be able to listen to books. Is it just that my Touch is too old or what am I doing wrong?
iPod, iOS 9
Sadly my money is on your device being too old. IPod 5’s run iOS 6 maybe and the current iOS is 15, so very out of date.
the infrastructure of the app probably does not support your version. You could contact Libby’s support and make sure but it may be time for a new device.
Sadly my money is on your device being too old. IPod 5’s run iOS 6 maybe and the current iOS is 15, so very out of date.
the infrastructure of the app probably does not support your version. You could contact Libby’s support and make sure but it may be time for a new device.
I found a solution for my iPad 3 from 2012 that is also stuck running iOS 9.3.5 - the AppStore says Libby is compatible with iOS 9 so I was able to download the latest version, but a change in certificates is now causing a problem with the app working.
In Safari, I downloaded an updated certificate at this link - https://letsencrypt.org/certs/isrgrootx1.der
and installed it when prompted. Libby now works on my 11 year old Retina iPad and might restore the connection for your iPod Touch running the same iOS 9.
Unfortunately you are so right!!!!! So now I have the most expensive paper weight around!
The newest update to the Libby app is at IOS 10, and mine is at 9.
I guess I will just be using my phone for my eaudio books from now on!
Luckily it is a Samsung and not Apple!
Thanks for your input! I appreciate it.
If you go to the Libby site, they say "As of October 2021, Libby is no longer supported on iPhones and iPads running iOS 9. This is because of a recent change made by Libby's web certificate provider."
Sad because my iPhone 12 works only with Bluetooth so I can't listen with earbuds on my old devices any more.
Thank you so much. My husband is using my old iPad which is running on iOS 9.0 and we could not figure out why he couldn’t access Libby anymore. I saw you post and and used the updated certificate and it worked! Thanks again.
The certificate solution I posted above should let you use your old iOS 9 devices.
This was super helpful! You saved our kids Christmas! (Or.. at least their Christmas present) 😊👍
Glad that it was helpful!
My Ipod won't work with Libby anymore, any suggestions?