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iphone no longer records audio from voice recording apps or when making voice calls

iphone no longer records audio from voice recording apps, including apple’s VoiceMemo app, but records audio when recording video. All apps have “permission” to record audio, under Settings/ Privacy/ Microphone, (although VoiceMemo app is not listed there).

Both front and back microphones work when recording video, but nothing works when recording audio.

I seem to remember a way to turn some microphones off and on, but am not sure where that is now and maybe it was from an older iOS.

Also, no one can hear me when making vice calls, unless I use earbuds or similar.

There is no case to obstruct front or back microphone and they are free of debris and dust. They work when recording video, so they are working, it seems like there’s a setting or something.

I restarted the iphone and did the reset thing too, but not a full restore.

Any information would be helpful, thank you!

iPhone 8 Plus

Posted on Oct 7, 2021 12:20 PM

Reply
3 replies

Oct 8, 2021 12:45 PM in response to johnnyquest1

Hi johnnyquest1,


It seems you're having trouble with your microphones and we can help.


If your mic doesn't work in all apps including calls, it's likely there's a hardware issue for your mic.


The article you came from should have the relevant steps to take:

If the microphones on your iPhone aren't working


If the issue persists, contact Apple Support for help with a repair or find the nearest service center:

Get Support

Apple - Find Locations - Location Selector


Thanks for using the Apple Support Communities.

iphone no longer records audio from voice recording apps or when making voice calls

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