iOS 15 storage wrong

Try Settings / General / iPad or iPhone Storage which appears to get your device to recalculate - worked for me.

LOL! You've been cheated! Mine says 160 GB of 128 GB is available and zero space is used, though all of the detailed usage for each app seems to be fine. The suggestion that I've seen is that you should reset your phone after doing a back up to iCloud. Then restore. FWIW, Apple needs to fix this, not me! And, it's not really that important as long as it doesn't hinder proper functioning of the phone. Annoying though, and something that shouldn't have happened at all.

Hello sanford_may, 

Apple Support Communities is a great place for help! It seems as though you’re seeing the Available Storage exceeds your device Capacity in Settings > General > iPhone Storage. If you haven’t already try restarting your iPhone as outlined in the following article 

Restart your iPhone

If the Available storage continues to exceed the Capacity you’ll want to contact Apple. You can find their contact details via the Get Support website. 

Take care!

sanford_may Said:

"iOS 15 storage wrong: Anyone seen this? This is settings/general/about iPhone XR iOS 15.01. iPhone storage settings shows zero kb used of 128GB."

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Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Comment: on when you came across this issue, and how you have troubleshot it thus far.
3. Select: "Bug Report" for the "Feedback Type"
4. Proceed from there aw necessary

Those are great steps sanford_may, 

We’re glad you had the chance to restart and update your device as a way to reach a resolution. With the issue continuing the next step would be to contact Apple. The Get Support link previously provided is a great way to find their contact information. 

Have a wonderful weekend!

Same problem here. My iPad shows that I have 165 GB available with a 128 GB capacity. On storage usage it shows zero KB used out of 128 GB. This started after the IOS 15 update and 15.0.1 or 15.02 updates have not fixed it. I did go through the Apple Support phone call and was told to re-start my Ipad (had already done this numerous times) and to reset settings on my device which I did again and nothing changed. The advisor then told me that I had use of my ipad so this wasn’t really a problem. I believe this statement was made to get me off the call because she had no answers. I must have called Apple No Support. I thought the latest update 15.0.2 would have fixed it but it had not.

I’m experiencing the same issue. Prior to upgrading to ios15, my iPad reported some 28 GB used of 32 GB available. And a huge chunk of that was the familiar gray nebulous “system files”.

after upgrading to iOS 15, I’m now told I’m using first 3.8 GB, later 4.2 GB, and then 6 GB, and now a mere 512 MB of 32 Gb available. That’s one heck of a feat since the first app listed alone takes up 1.6 gb. And I have a dozen or so apps with more than 250 MB and a score more with less.

Heimo78 Said:

"Good suggestion and thanks for the link. I notified Apple of the storage problem. I too have zero KB used of 128 GB. Also I have 164GB available on my iPad which has a128GB capacity."

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You are welcome. Thanks for doing your part --it will help many for certain.

Having the same problem on my iPad Pro 12.9 1st generation. Started after upgrade to iOS 15. Already have Forced restart. Nothing will fix it.