Can’t pair my beats to my phone

Hi Moises07, We appreciate you reaching out to us. We understand that you are experiencing issues pairing your Beats headphones to your iPhone.

We’d like to gather additional details that may help us be in a better position to assist you. Are you able to pair other supported Bluetooth headphones with your iPhone?

Are you able to pair your Beats headphones with a different iPhone iPhone?

In the meantime, we recommend that you reset your Beats.

Reset your Beats earphones

Take care!

Moises07, Thank you for keeping us posted. If the issue persists after trying the steps on that article, we recommend that you use the "Back to Beats Support" to get further assistance.

Take care!