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How to check iPad screen? Sometimes Apple Pencil did not work

How to check iPad screen? Sometimes Apple Pencil did not work

iPad Pro, iPadOS 14

Posted on Oct 8, 2021 6:08 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 7:05 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.


I would try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, to feel more comfortable, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 8, 2021 7:05 AM in response to Ann2323

We, just users like you, cannot diagnose that kind of issue remotely, sorry.


I would try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, to feel more comfortable, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

How to check iPad screen? Sometimes Apple Pencil did not work

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