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Re: Pending purchase

How do i cancel a pending Appstore purchase?

Posted on Oct 8, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2021 6:26 PM

Hi Eddiegxd2000,


Welcome to the Apple community,

where some of us do our best to help each other troubleshoot.


This may or may not work for you,

as I do not know what country you are making purchases from.


Go to reportaproblem.apple.com

  1. Sign in with your Apple ID and password.
  2. If you see the "Report" or "Report a Problem" button next to the item, click it.
  3. Follow the instructions on the page, see if you can cancel, or request a refund, and submit your request.

or

use this website to report the problem to Apple.


Else, if you still need help cancelling:

You might want to browse these articles from Apple support:


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

https://support.apple.com/en-au/guide/iphone/iph3dfd91de/ios


See your purchase history for the App Store, iTunes Store, and more

https://suphttps://support.apple.com/en-us/HT204084


How to cancel a subscription from Apple

https://support.apple.com/en-au/HT202039


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-us/HT204084


Hope this helps you :-)

1 reply
Question marked as Top-ranking reply

Oct 8, 2021 6:26 PM in response to Eddiegxd2000

Hi Eddiegxd2000,


Welcome to the Apple community,

where some of us do our best to help each other troubleshoot.


This may or may not work for you,

as I do not know what country you are making purchases from.


Go to reportaproblem.apple.com

  1. Sign in with your Apple ID and password.
  2. If you see the "Report" or "Report a Problem" button next to the item, click it.
  3. Follow the instructions on the page, see if you can cancel, or request a refund, and submit your request.

or

use this website to report the problem to Apple.


Else, if you still need help cancelling:

You might want to browse these articles from Apple support:


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

https://support.apple.com/en-au/guide/iphone/iph3dfd91de/ios


See your purchase history for the App Store, iTunes Store, and more

https://suphttps://support.apple.com/en-us/HT204084


How to cancel a subscription from Apple

https://support.apple.com/en-au/HT202039


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-us/HT204084


Hope this helps you :-)

Re: Pending purchase

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