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Camera not working

The camera is not working on my Mac Book Pro. I've already checked the privacy setting and made sure I have all the latest updates. What else can I try? The green light will come on for a few seconds but then turns off.

MacBook Pro (2020 and later)

Posted on Oct 8, 2021 8:26 AM

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Question marked as Best reply

Posted on Oct 8, 2021 8:34 AM

SandyL1234 wrote:

The camera is not working on my Mac Book Pro. I've already checked the privacy setting and made sure I have all the latest updates. What else can I try? The green light will come on for a few seconds but then turns off.



Verify your camera is being recognize by the system—

>(Option Key)>System Information>Hardware>Camera>



You Can run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731



If FaceTime isn't working on your Mac - Apple Support


If your built-in camera isn’t working on your Mac


I will add Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)




2 replies
Question marked as Best reply

Oct 8, 2021 8:34 AM in response to SandyL1234

SandyL1234 wrote:

The camera is not working on my Mac Book Pro. I've already checked the privacy setting and made sure I have all the latest updates. What else can I try? The green light will come on for a few seconds but then turns off.



Verify your camera is being recognize by the system—

>(Option Key)>System Information>Hardware>Camera>



You Can run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731



If FaceTime isn't working on your Mac - Apple Support


If your built-in camera isn’t working on your Mac


I will add Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)




Camera not working

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