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Grey dot on iPad Pro

I can’t get rid of it, and it’s not working when I go to assistive touch and turn off the dwell switch. There must be another way. Help!

iPad Pro, iPadOS 14

Posted on Oct 8, 2021 12:48 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 1:12 PM

JodyMiller5 Said:

"Grey dot on iPad Pro: I can’t get rid of it, and it’s not working when I go to assistive touch and turn off the dwell switch. There must be another way. Help!"

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Start with a Screenshot:

See what happens when you take a screenshot. View the screenshot in the Photos app. Does the dot show up in the screenshot? If so, then it is the app itself giving you the issue (so remove, then add the app back). If not, then it is a hardware issue, and it is time fore a new screen. Go here: Take a Screenshot on your iPad - Apple Support

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Question marked as Top-ranking reply

Oct 8, 2021 1:12 PM in response to JodyMiller5

JodyMiller5 Said:

"Grey dot on iPad Pro: I can’t get rid of it, and it’s not working when I go to assistive touch and turn off the dwell switch. There must be another way. Help!"

-------


Start with a Screenshot:

See what happens when you take a screenshot. View the screenshot in the Photos app. Does the dot show up in the screenshot? If so, then it is the app itself giving you the issue (so remove, then add the app back). If not, then it is a hardware issue, and it is time fore a new screen. Go here: Take a Screenshot on your iPad - Apple Support

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Grey dot on iPad Pro

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