Data transfer iphone 13

My new iphone 13 is stuck on data transfer. Old phone says time remaining 1 minute....

Both are locked there.

iPhone 13

Posted on Oct 8, 2021 6:17 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2021 1:00 PM

Hello zsazsa8126,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with transferring data to your new iPhone. We're happy to provide some information to assist.


When transferring your data were you using the Quick Start option outlined here? Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch If so, we'd recommend testing a normal restart of both devices.


Once restarted, be sure to "Keep your devices near each other and plugged in to power until the data migration process is complete." If the issue occurs again test restoring the data from a backup: Restore your iPhone, iPad, or iPod touch from a backup


Cheers.

2 replies
Question marked as Top-ranking reply

Oct 9, 2021 1:00 PM in response to zsazsa8126

Hello zsazsa8126,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with transferring data to your new iPhone. We're happy to provide some information to assist.


When transferring your data were you using the Quick Start option outlined here? Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch If so, we'd recommend testing a normal restart of both devices.


Once restarted, be sure to "Keep your devices near each other and plugged in to power until the data migration process is complete." If the issue occurs again test restoring the data from a backup: Restore your iPhone, iPad, or iPod touch from a backup


Cheers.

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Data transfer iphone 13

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