You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgotten security questions....

I wanted to log in, but it was locked.

I changed my password, but I needed to provide answers to forgotten security questions

Now I cannot log in.


Can anybody help?

Posted on Oct 8, 2021 9:34 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2021 6:37 AM

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


1 reply
Question marked as Top-ranking reply

Oct 9, 2021 6:37 AM in response to dear_app

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


Forgotten security questions....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.