I haven’t had my battery changed but I still got the notification

My iPhone 12 sent a notification about my batter not being a genuine apple batter but I’ve never had it replaced.

iPhone 12, iOS 14

Posted on Oct 8, 2021 9:58 PM

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Posted on Oct 8, 2021 11:34 PM

Hi, did you purchase your iPhone new from Apple ? If so make a Genius Bar appointment. If you bought it from a third party seller it could be that they have changed the battery. Depending on your region this is Apple’s United Kingdom Support Page for iPhone Repair https://support.apple.com/en-gb/iphone/repair/service to use as a guide.

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Question marked as Top-ranking reply

Oct 8, 2021 11:34 PM in response to august136

Hi, did you purchase your iPhone new from Apple ? If so make a Genius Bar appointment. If you bought it from a third party seller it could be that they have changed the battery. Depending on your region this is Apple’s United Kingdom Support Page for iPhone Repair https://support.apple.com/en-gb/iphone/repair/service to use as a guide.

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I haven’t had my battery changed but I still got the notification

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