my old phone is disabled and i want help
i forgot my password and its disabled now
iPhone 7
Question marked as
Top-ranking reply
If your device is disabled or you forgot your passcode, you will need to erase your device
Follow the steps in this article:
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Good luck!