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I clicked on Microsoft 365 in App Store and now it shows purchased. My intention was not to purchase it, how can I cancel? I cannot see subscriptions in App Store settings.

I clicked on Microsoft 365 in App Store and now it shows purchased. My intention was not to purchase it, how can I cancel? I cannot see subscriptions in App Store settings.

MacBook Pro 13″, macOS 11.3

Posted on Oct 9, 2021 8:37 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2021 7:55 AM

Microsoft 365 is free to download. You didn't actually purchase anything.


You should not be charged unless you started the Office 365 subscription.


You can verify that by following the steps in the support document you came from. If you don't see a a subscription for Office 365 following those steps, then you will not be charged for anything.



4 replies
Question marked as Top-ranking reply

Oct 11, 2021 7:55 AM in response to sahilanilshah

Microsoft 365 is free to download. You didn't actually purchase anything.


You should not be charged unless you started the Office 365 subscription.


You can verify that by following the steps in the support document you came from. If you don't see a a subscription for Office 365 following those steps, then you will not be charged for anything.



I clicked on Microsoft 365 in App Store and now it shows purchased. My intention was not to purchase it, how can I cancel? I cannot see subscriptions in App Store settings.

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