Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I did all of things but still I can’t hear phone call’s unless it on speaker mode. Please solve this problem. I have XR

I can’t hear phone call unless it on speaker mode, I wash the receiver and speaker with brush, I did all phone settings done but it still doesn’t work

iPhone XR, iOS 15

Posted on Oct 9, 2021 8:50 AM

Reply
Question marked as Best reply

Posted on Oct 17, 2021 12:27 PM

Mine did the exact same thing. I read the 12's had a manufacture issue on a small batch of the iPhone 12 and 12 pro only. I made an appt at a retailer through apple and was told it wasn't covered by apple but had to pay 29 plus tax for them to fix it. No clue why. You might see if it's covered. I'll post the link below.


https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues

6 replies
Question marked as Best reply

Oct 17, 2021 12:27 PM in response to Noles21

Mine did the exact same thing. I read the 12's had a manufacture issue on a small batch of the iPhone 12 and 12 pro only. I made an appt at a retailer through apple and was told it wasn't covered by apple but had to pay 29 plus tax for them to fix it. No clue why. You might see if it's covered. I'll post the link below.


https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues

I did all of things but still I can’t hear phone call’s unless it on speaker mode. Please solve this problem. I have XR

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.