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Unable to record voice

I am not able to send voice message on Whatsapp and sound is not recorded on my phone. Please help me how to resolve this problem.

Posted on Oct 9, 2021 12:56 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2021 1:40 PM

Hello qalb242,


We see you're having issues sending voice messages in your app, and we'd be happy to help.


We note that the prompt advises to try restarting the iPhone, and then attempt it again. If you haven't yet, be sure to try that out.


Some general steps that can help with third-party apps can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


You can also check to see if the app has microphone access in Settings > Privacy > Microphone.


Is it also not working in the Voice Memos app? If so this may indicate a hardware-related issue. Some steps to try for the microphone issue can be found here: If the microphones on your iPhone aren't working



Cheers.

1 reply
Question marked as Top-ranking reply

Oct 10, 2021 1:40 PM in response to qalb242

Hello qalb242,


We see you're having issues sending voice messages in your app, and we'd be happy to help.


We note that the prompt advises to try restarting the iPhone, and then attempt it again. If you haven't yet, be sure to try that out.


Some general steps that can help with third-party apps can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


You can also check to see if the app has microphone access in Settings > Privacy > Microphone.


Is it also not working in the Voice Memos app? If so this may indicate a hardware-related issue. Some steps to try for the microphone issue can be found here: If the microphones on your iPhone aren't working



Cheers.

Unable to record voice

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