You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can remove the folder with a question mark blinking on my Mac?

MacBook, OS X 10.11

Posted on Oct 9, 2021 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2021 8:23 PM

InesIsabel Said:

"How can remove the folder with a question mark blinking on my Mac?"

-------


Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.

3 replies
Question marked as Top-ranking reply

Oct 9, 2021 8:23 PM in response to InesIsabel

InesIsabel Said:

"How can remove the folder with a question mark blinking on my Mac?"

-------


Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.

How can remove the folder with a question mark blinking on my Mac?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.