How do I delete my child’s iCloud account? My ex has somehow figured out a way to be over her account through my family sharing. I only know this because when I try to resend her password to the number on file the last two digits or his phone number and not mine.
iPhone 11, iOS 14
Contact Apple.
Contact Apple for help with Apple ID account security - Apple Support
i’m not sure where most of the other replies are headed, here.
A family sharing is created and you are the organiser of it Set up Family Sharing - Apple Support
In which your ex , your daughter are the members of the group , you can't reset the Apple ID password of her .
There are two options ( a ) disband the group Stop using Family Sharing - Apple Support ( b ) your daughter / ex as per their individual decisions can leave Leave Family Sharing - Apple Support the group and you can send invitations to other members to join the same group .
Daughter can reset the Apple ID password when she leaves the group independently from iPhone / Mac that is used If you forgot your Apple ID password - Apple Support
Here are some articles that may help.
Here is a resource with additional articles that may help.
Hello ~ Also take a look here:
Get help with security issues - Apple Support
If you think your Apple ID has been compromised - Apple ...
~Katana-San~
Hello ~ I think it would be good for you to contact Apple Support and speak with them about this issue.
~Katana-San~
Hello ~ I again urge you to contact Apple and go over this issue in detail .
~Katana-San~
We haven’t been together in years and we’ve never been on the phone plan together or had access to each other‘s passwords. He really should not have a reason to be on there at all. We get along now but a few months ago when I set her phone up my email account started messing up and I couldn’t access anything for a month. Her phone also went missing for quite some time.
As per this article Use the Find My app to locate a missing device or item - Apple Support
For a misplaced iPhone, iPad, iPod touch, Apple Watch, Mac, AirPods product, or supported Beats product, you can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find on a web browser.
You can find your daughter's iPhone by signing your Apple ID and password , however her iPhone is also lost this article is to be followed If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Form him you are not in touch , still his iPhone is connected with your family group account .
Note : the best way for you as family organiser is disband the group as he will never contact you ( also his iPhone is lost )
christinamc321 Said:
"My ex has his number under my daughters iCloud and I can’t access it. He shouldn’t have access and I can’t fix it."
-------
iPhone Restrictions:
Have the daughter log herself out of the iPhone. It's as simple as that. Elsewise, get a new phone.
My ex has his number under my daughters iCloud and I can’t access it. He shouldn’t have access and I can’t fix it.
