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I’ve downloaded the update but now it keeps saying I’m not connected to wi fi (I am connected to wi fi) and will not install

iPhone 11, iOS 14

Posted on Oct 10, 2021 12:34 AM

Best reply

SravanKrA

Community+ 2024

Level 10

411,564 points

Posted on Oct 10, 2021 12:35 AM

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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I’ve downloaded the update but now it keeps saying I’m not connected to wi fi (I am connected to wi fi) and will not install

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