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My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. This deletes all existing mail and I want to avoid this if possible.
MacBook Pro 13″, macOS 10.15
WilmslowBridge wrote:
My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. This deletes all existing mail and I want to avoid this if possible.
You can contact your mail provider and verify the SMTP server is working on their end.
Use Connection Doctor in Mail on Mac - Apple Support
WilmslowBridge wrote:
My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. This deletes all existing mail and I want to avoid this if possible.
You can contact your mail provider and verify the SMTP server is working on their end.
Use Connection Doctor in Mail on Mac - Apple Support
WilmslowBridge wrote:
Thank you Leroy for your reply. How do I contact my mail provider? I am on Apple Mail POP
Apple Mail is— xxxxxxxxxx@iCloud.com You can check if the there are server issue—
I see no current issue w/ iCloud Mail
Issues would present as 'yellow' alert or 'red'
https://www.apple.com/support/systemstatus/
I will add, simply using the Mail.app as your mail client is not the same thing as your provider, other examples;
@comcasrt.com ex contact Comcast Xfinity Technical Support - Comcast Customer Service
@yahoo.com
@Aol.com
@Gmail.com
@Outlook.com
@ ProtonMail
@Zoho.com
@GMX.com
All your servers or just one? I set up three mail accounts with Mac mail: Yahoo, iCloud and Comcast. As of this moment all of them are working. Obviously that doesn't mean yours are, but if more than one is "down" that might be pointing at a local problem.
Maybe check here for server problems: https://downdetector.com
Thank you for your help
I can send mail successfully using "gmailSMTP".
Gmail and tiscali.co.uk on "Preferences - Server settings - Outgoing mail server - Account" are indicated as "Off line"
Perhaps I should ignore the offline ones as everything seems to be working satisfactory using the server that works?
Thank you Leroy for your reply. How do I contact my mail provider? I am on Apple Mail POP
My outgoing smtp servers are off line.
