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padyer Author

Level 1

4 points

My phone is staying on landscape looks in safari app only, how do I fix?

iPhone 12 Pro, iOS 14

Posted on Oct 10, 2021 5:24 AM

Top-ranking reply

OrigamiFan1

Community Specialist

Posted on Oct 11, 2021 9:04 AM

Hello padyer,

Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with the screen orientation on your iPhone when using Safari. We're happy to provide some information to assist.

When checking the steps in the article you started this post from, were you able to confirm screen orientation lock is turned off? If you can't recall, check the article again: Rotate the screen on your iPhone or iPod touch

Specifically the section that states:

Rotate the screen on an iPhone without a Home button

Swipe down from the top-right corner of your screen to open Control Center.
Tap the Portrait Orientation Lock button to make sure that it's off.
Turn your iPhone sideways.

If the screen still doesn't rotate, try a different app — like Safari or Messages — which are known to work in landscape mode.

Should the issue continue in a different app, force close Safari and complete a normal restart of your iPhone to test. The articles below will help with each step.

Close an app on your iPhone or iPod touch

Restart your iPhone

You can also test opening a new tab to see if the issue is with a specific website or any: Customize your Safari settings on iPhone

Best!

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My phone is staying on landscape looks in safari app only, how do I fix?

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