Keyboard replacement

Spilled coffee on my 2020 mac book pro. The keyboard works fine but I was wondering if I can clean it somehow or consider a replacement. What is the cost of the new keyboard?

MacBook Pro 13″, macOS 11.6

Posted on Oct 10, 2021 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 9:32 AM

...I was wondering if I can clean it somehow or consider a replacement. What is the cost of the new keyboard?


You may be oversimplifying the problem. Spills usually affect far more then the keyboard. Coffee is acidic and, with time, can damage or destroy electrical connections. Often, the full scale of spill damage does not show up for days or weeks.


You must have Apple or an Apple Authorized Service Provider evaluate the computer immediately before the damage worsens.


Many computers that suffers spills never recover. Be prepared to hear that repairs are not possible, or will cost as much as a new computer. If you do not have AppleCare+ with accidental damage coverage, put your homeowners'/renters' insurance carrier on notice now of a potential full loss. That, subject to the usual deductible, may be the only financial relief available to you.

2 replies
Question marked as Top-ranking reply

Oct 10, 2021 9:32 AM in response to Keyboards2020

...I was wondering if I can clean it somehow or consider a replacement. What is the cost of the new keyboard?


You may be oversimplifying the problem. Spills usually affect far more then the keyboard. Coffee is acidic and, with time, can damage or destroy electrical connections. Often, the full scale of spill damage does not show up for days or weeks.


You must have Apple or an Apple Authorized Service Provider evaluate the computer immediately before the damage worsens.


Many computers that suffers spills never recover. Be prepared to hear that repairs are not possible, or will cost as much as a new computer. If you do not have AppleCare+ with accidental damage coverage, put your homeowners'/renters' insurance carrier on notice now of a potential full loss. That, subject to the usual deductible, may be the only financial relief available to you.

Oct 10, 2021 9:02 AM in response to Keyboards2020

Keyboards2020 wrote:

Spilled coffee on my 2020 mac book pro. The keyboard works fine but I was wondering if I can clean it somehow or consider a replacement. What is the cost of the new keyboard?


If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.