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Iphone 11, will not connect to data or wifi and every time I open camera, the phone restarts.

My iphone was dropped by another person, the buttons stopped working shortly, but are now starting to work, but I cannot get access to cellular data or wifi. I have reset the networks repeatedly. I have taken my sim card in and out. I have turned my phone on and off multiple times. I tried the exact sim card in an old iPhone and it worked no problem, but will not work with my iPhone 11. I tried connecting it to my computer to do an update through the computer, but it will not allow me. Every time I go to open the camera, it will automatically restart my phone. The flashlight will not work either. Please help.


iPhone 11, iOS 14

Posted on Oct 10, 2021 8:27 PM

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Oct 11, 2021 2:44 PM in response to kenziemay98

Hello kenziemay98,


From your post it appears your iPhone is having issues after being dropped.


Based on what you have described, the best step forward would be to have the iPhone examined by an Apple Authorized Service Provider.


You can find the service provider nearest you here: Apple - Find Locations


You can also find service providers in the Apple Support app on any iOS device.


Have a good day.

Iphone 11, will not connect to data or wifi and every time I open camera, the phone restarts.

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