ICloud Notes password not working “FIX”

I ran into an issue when I tried to password lock a new note on my iPhone 13 Pro Max. Less than a week old.

When I tried to lock the new note it didn’t try to use Face ID. It just asked for my iCloud Notes account password. When I tried it it didn’t accept it. I tried it again plus all of the other passwords that I would on my iPhone. None worked.

Customer support wasn’t able to help with this. I found a previous answer for this on discussions. apple.com from 2019 that helped me get my notes unlocked.



This is what I did.

1) Go to Settings-Notes-Password

2) Go to account iCloud

3) Go to RESET PASSWORD (NOT Change Password)

4) Enter your Apple ID account password.

5) Enter a NEW password twice

6) Then create the new password

7) When I went to an OLD note and entered the NEW password it still wouldn’t accept it. So I tried the NEW password again OR I cancelled the password attempt then tried to open the OLD note a second time (I can’t remember which I did)

8) It then asked me for the iCloud Notes password again BUT, it gave me a hint for my OLD Password. Which I new I tried twice before but it didn’t work.

9) For my own comfort I went back to Settings-Notes-Password-iCloud again and it’s time I CHANGED my password back to my OLD one for peace of mind.

10) When I went back to Notes my Face ID and my OLD password now worked for locking and unlocking OLD and NEW notes.


After I got it working I called customer support back. The rep. didn’t know why it worked or what caused it in the first place but suggested that I post my information here.


I Hope that if anybody else has this issue that what worked for me will work for you without locking out your OLD notes.


GOOD LUCK

Dave W.

Posted on Oct 10, 2021 8:23 PM

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ICloud Notes password not working “FIX”

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