Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Related Article: Set up an account recovery contact

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get past the device lock

How do I have you to take a device lock

iPhone 11

Posted on Oct 11, 2021 2:09 AM

Reply
Question marked as Best reply

Posted on Oct 11, 2021 4:10 AM

the activation lock is not really on

the iphone it's a theft protection measure on apples servers


it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Best reply

Oct 11, 2021 4:10 AM in response to Appleunlock11

the activation lock is not really on

the iphone it's a theft protection measure on apples servers


it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

I can’t get past the device lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.