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My bank statement shows there were 2 payments to apple.com from my account

My bank statement shows there were 2 payments to apple.com from my account. But I don’t have any subscriptions. What should i do to refund that money ??

I don’t know why that happened

plz help me!!!

Posted on Oct 11, 2021 2:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2021 3:00 AM

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

2 replies
Question marked as Top-ranking reply

Oct 11, 2021 3:00 AM in response to Lkc77_

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Nov 1, 2021 6:39 PM in response to Lkc77_

Hi. I just brought a $14.99 pack from coin master. I went to my online bank app and it sais use took out 2 payments. Another one $24.99 . I only brought one pack. I don’t know how to send a copy to use. Could you please find out why this was taken when I didn’t owe anything.

I’m on a disability pension so I don’t buy to much And certainly can’t make 2 purchases at the same time.

I would be grateful if use can re-embutse a payment that wasn’t made on anything.

Thank you for your time

Kind Regards

Debbie Hannan

My bank statement shows there were 2 payments to apple.com from my account

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