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Software updates

I cannot update two kast versions of new softwares. After every trying it says that Software cannot update because my phone is no longer connected to internet?! How to update my iPhone 11pro with Software 14.8 ( previous version also could not be updated

iPhone 11 Pro

Posted on Oct 11, 2021 12:57 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2021 12:58 PM

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435

2 replies
Question marked as Top-ranking reply

Oct 11, 2021 12:58 PM in response to dubravka123

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435

Software updates

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