Why when I have a video I made on my iPhone 12 when I share it to my husbands (or anyone using an iPhone and iMessage) do the videos come they blurry. They’re crystal clear on my iPhone and the low video mode is not turned on in my settings or my husbands.
Jsr4929,
When you open Settings > Camera > Record Video, try changing between those format options and take test recordings to share for each format. We'd like to see if this is only occurring with certain formatted videos.
Does your husband's iPhone, which is the same model and iOS, also experience the same issue when sending videos?
If you try sending the videos via AirDrop to your husband's iPhone to test, does the same quality concern continue? How to use AirDrop on your iPhone, iPad, or iPod touch
For the Facebook concern, see this article for help: How can I upload videos to Facebook in HD? | Facebook Help Center
Regards.
Hey there Jsr4929,
Thank you for using the Apple Support Communities! We understand you're receiving feedback from recipients of your shared videos, that the quality is a bit blurry, yet things are clear on your end. Let's see if we can isolate this further to help.
Is this only occurring when sharing through the Messages app?
Are your devices both updated to the latest iOS? Update your iPhone, iPad, or iPod touch
If they restart their phone after receiving the video, does that help at all? Restart your iPhone
Are they connected to cellular data or Wi-Fi when viewing the video for playback?
Are the videos of a certain length? Or, are all videos affected?
Does it matter which video quality you're recording in: Record HD or 4K video with your iPhone or iPad. Or does it happen with both HD and 4K recorded videos?
We look forward to hearing back from you.
Best regards.
It happens on Facebook as well when I share. It seems my iPhone video is HD (shown in upper right corner) and yes all devices are up to current software.
It was sent through the iMessage app all parties I sent it too have iPhones. My husbands iPhone is the one I’m basing all blurry info off of due to I know he has current software updates and his iPhone is exactly same model as mine bought at the same time. I do know Facebook uploads are blurry as well.
Blurry videos
