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my i message doesn't work

My iMessage does not keep me signed in, it signs me out and i cant use it.

Posted on Oct 11, 2021 1:20 PM

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Question marked as Best reply

Posted on Oct 11, 2021 11:51 PM

Hi mpearson_,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Wondering if you are using Mac, PC, or another device,

and

Which operating system you have installed ...

and

if your software up-to-date.

and

if you have enough free space in Messages, for smooth operation of the app.


Also:

IF you have changed your Apple ID or Apple ID password recently,

you may need to update your sign-in info. on iMessage.

This article (link below) from Apple support may help


What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071


Or if nothing so far has helped, you might want to try browsing these articles:


If you can’t turn on or sign in to iMessage or FaceTime

https://support.apple.com/en-us/HT201422


If you can't sign in to iMessages on your iPhone, iPad, or iPod touch

https://support.apple.com/en-au/HT204065


If you can't sign in to your iMessage account or FaceTime on Mac,

(Resetting NVRAM, (or turning off third-party apps) has worked for some who have experienced a similar issue)

https://support.apple.com/en-au/HT204408


If needed:

There is a "Get Support" link to Apple at top right on this discussion page.


Hope something here is helpful :-)

4 replies
Question marked as Best reply

Oct 11, 2021 11:51 PM in response to mpearson_

Hi mpearson_,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Wondering if you are using Mac, PC, or another device,

and

Which operating system you have installed ...

and

if your software up-to-date.

and

if you have enough free space in Messages, for smooth operation of the app.


Also:

IF you have changed your Apple ID or Apple ID password recently,

you may need to update your sign-in info. on iMessage.

This article (link below) from Apple support may help


What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071


Or if nothing so far has helped, you might want to try browsing these articles:


If you can’t turn on or sign in to iMessage or FaceTime

https://support.apple.com/en-us/HT201422


If you can't sign in to iMessages on your iPhone, iPad, or iPod touch

https://support.apple.com/en-au/HT204065


If you can't sign in to your iMessage account or FaceTime on Mac,

(Resetting NVRAM, (or turning off third-party apps) has worked for some who have experienced a similar issue)

https://support.apple.com/en-au/HT204408


If needed:

There is a "Get Support" link to Apple at top right on this discussion page.


Hope something here is helpful :-)

Nov 9, 2021 8:33 PM in response to windomcc

Hi windomcc,

Welcome to the Apple Community,


Wondering if you have enough memory / storage free (at least 50 Gb) for your Mac to operate smoothly.


How to check / free up / storage space on your Mac:

https://support.apple.com/en-us/HT206996


Updates depend on the version (year) of your Apple Desktop


Apple Support have an article online that may help:

Identify your iMac model:

(For all earlier models (up to 2013)... the latest operating system that can be installed is listed )

https://support.apple.com/en-au/HT201634


Seems:

iMacs introduced in late 2015 or later can be updated to Mac OS Monterey 

macOS Monterey is compatible with these computers

https://support.apple.com/en-us/HT212735


How to upgrade to macOS Monterey:

https://support.apple.com/en-us/HT212735


iMacs 2014 upwards can be updated to macOS Big Sur 11.6

How to get the older versions of MacOS

https://support.apple.com/en-us/HT211683


Hope this helps you.

my i message doesn't work

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