Streaming apps not working

Netflix title doesnt play, it gives me the error CM:42765; sane issue with viki rakuten. I forced stop the app, and opened it again and nothing. I deleted the app and reinstalled it and nothing. I installed the latest iphone upgrade and nothing. I had turned off and on the phone and same thing. I need a solution

iPhone 13 Pro Max

Posted on Oct 11, 2021 4:36 PM

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1 reply

Lissy_12

Community Specialist

Oct 12, 2021 12:58 PM in response to Hpermuy

Hi Hpermuy,

We understand you're experiencing an issue with specific apps on your device. We would recommend the steps in the following article that can help, including contacting the app developer if needed:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Hope this helps!

Have a great day.

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Streaming apps not working

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