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iPad only shows apple logo and wont turn on even after hard reset.

My iPad won't turn on and only shows the apple logo even after hard reset. What should I do?

iPad, iPadOS 14

Posted on Oct 11, 2021 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2021 10:19 PM

Hello there,


You’ll need a Mac or Windows PC if a force reset isn’t turning your iPad back on, if you do not have one available, you can use the following link to search for authorized service near you: https://locate.apple.com/


Regardless of the location you choose, make sure you make an appointment if you end up having to take your device in for service.


If you do have a computer available, you can use the following link: https://support.apple.com/en-us/HT201412


That link will show you how to manually update your device. If an update does not fix your issue, try the restore option with the button next to update.


If your device does not turn on after attempting both things, and maybe trying another cable, then your iPad may be having some issue with the logic board. Here’s a link to see service costs depending on the condition of your device and its current warranty status: https://support.apple.com/ipad/repair/service


Hope this helps!

2 replies
Question marked as Top-ranking reply

Oct 11, 2021 10:19 PM in response to vinaceto

Hello there,


You’ll need a Mac or Windows PC if a force reset isn’t turning your iPad back on, if you do not have one available, you can use the following link to search for authorized service near you: https://locate.apple.com/


Regardless of the location you choose, make sure you make an appointment if you end up having to take your device in for service.


If you do have a computer available, you can use the following link: https://support.apple.com/en-us/HT201412


That link will show you how to manually update your device. If an update does not fix your issue, try the restore option with the button next to update.


If your device does not turn on after attempting both things, and maybe trying another cable, then your iPad may be having some issue with the logic board. Here’s a link to see service costs depending on the condition of your device and its current warranty status: https://support.apple.com/ipad/repair/service


Hope this helps!

Oct 11, 2021 10:27 PM in response to vinaceto

vinaceto Said:

"My iPad won't turn on and only shows the apple logo even after hard reset. What should I do?"

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Troubleshooting iPad Charging:


Try the Tips at these Apple Support Links:





iPad only shows apple logo and wont turn on even after hard reset.

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