Safari cannot download file to the Apple Wallet

Hi justmela,

Thanks for coming to Apple Support Communities for help with adding a pass to the Apple Wallet.

Has it previously worked from other sites for you? If it has, it may be only this site in Safari that is having the issue adding the pass.

Is your iPhone updated to iOS 15.0.2?

Also see the steps here: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch.

Let us know more details if the issue continues.

Have a fantastic day!

I’m having the same issue saving cinema tickets to wallet. It only happened since the 15.1 update I think. Some passes work ok (Cineworld), but Odeon tickets in the UK don’t. My friends are having the same issue too.

It says that Safari cannot download file to apple wallet

I’m having the same issue and realized this all happen after the iPhone update. I think there might be a glitch.