I forgot password hard reset iTunes done but keep asking my email and password on the account I did but still can't unklock.
Its telling me because is on icloud I remove it from another phone but still can't unklock the iPad they told me only apple can
Any idea what to do please find photo message from apple is my iPad I did set it also it shows my icloud on the message to unklock it but doesn't work
Any help appreciated 🙏😊
Hello badis258.
Thank you for using Apple Support Communities. It sounds like you're experiencing issues with your device having an Activation Lock. If so, we'd like to share some information with you. In order to remove the Activation Lock, you will need to use the original Apple ID and password used to set up the iPad. For more details on how to remove Activation Lock, check out the resource below:
How to remove Activation Lock - Apple Support
If you have your original proof of purchase, you can follow the steps listed under "Start a support request".
We hope this information is useful. Best of luck.
Hello badis258.
Thank you for using Apple Support Communities. It sounds like you're experiencing issues with your device having an Activation Lock. If so, we'd like to share some information with you. In order to remove the Activation Lock, you will need to use the original Apple ID and password used to set up the iPad. For more details on how to remove Activation Lock, check out the resource below:
How to remove Activation Lock - Apple Support
If you have your original proof of purchase, you can follow the steps listed under "Start a support request".
We hope this information is useful. Best of luck.
Ipad mini 2
