Cannot add an accessory (Sonos) to Home.
I am unable to add any of my Sonos zones to Home by adding an accessory. Sonos has confirmed that my Sonos is up to date and configured properly.
User profile for user:
AppleJen77
User level:
Community Specialist
Hey there, jeffk99!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue adding your Sonos accessory to your Home app. If you have followed the steps in this section of the article to Add a HomeKit accessory to the Home app:
"If you can't add an accessory
- Update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS. To use the Home app on a Mac, update your Mac to the latest version of macOS.
- Make sure that your accessories support HomeKit or AirPlay 2.
- To use and manage your home in the Home app on all of your devices, sign in to iCloud with your Apple ID on every device. Then turn on iCloud Keychain and Home in iCloud Settings."
then we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.
Cheers!