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I can't update my iPhone or restored

why I keep getting error code 9? I can't update iPhone !

iPhone 8 Plus

Posted on Oct 12, 2021 6:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 6:20 PM

did you follow the related article at the top of the page and find your way to the page below?

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

2 replies

Oct 12, 2021 6:26 PM in response to keiny

keiny Said:

"I can't update my iPhone or restored: why I keep getting error code 9? I can't update iPhone !"

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Why the Issue? There is an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

I can't update my iPhone or restored

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