Despite both of us having our cameras turned on, this has been the recent state of FaceTime calling for me. This along with the glazed screen with the caution sign (triangle with ! In the middle). Any suggestions on remedying this issue? Both cameras are turned on, but only her side can see me, the caller, and herself. I can only see myself, but not her, who I am calling. All these issues have only happened after iOS 15 across, the iPhone 13 pro and the iPad Pro.
Hello Kevintnguyen93,
We see that you're having some issues with FaceTime video. We'd be happy to help!
Could you please confirm if this issue is present when attempting to FaceTime with other people as well or just this specific person?
Does this happen over Wi-Fi, cellular data, or both?
Cheers!
Hello!
Do other people have this same experience when FaceTiming her while she's using her iPhone? If so she'll want to reach out to Apple Support to look in to this issue.
She can reach out to them here: Get Support
Take care!
On both Wi-Fi and cellular. It only happens when FaceTiming her. Works fine for the first few hours then it bugs out like that. When I FaceTime my brother and mom, there’s no issues. This only happens when she’s using her phone though. On her laptop, there’s never an issue.
FaceTime issue with picture
