Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restriction of apple pay account

I tried creating an Apply Pay account. I thought everything was going well until i noticed it kept asking me to verify the information i had inserted. Once on the last attempt, it said that my account had been restricted. What can I do to fix this problem?

Posted on Oct 12, 2021 8:27 PM

Reply
Question marked as Apple recommended


Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.


Posted on Oct 13, 2021 6:13 AM

1 reply
Question marked as Apple recommended

Oct 13, 2021 6:13 AM in response to wuissyy


Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.


Restriction of apple pay account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.