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Caller ID

Since the latest software update, every time I ring anyone in my contacts, my number is just showing as zero. My caller ID is set to show in settings.

any ideas please? My mum is elderly and is reluctant to answer my calls as she thinks it’s a scam caller

iPhone 12, iOS 14

Posted on Oct 13, 2021 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2021 7:47 AM

Salutations jadie8, 


We understand that when you call someone, on their end they see your number showing as ‘0’.


Let’s take a few steps and check on some settings. First, in Settings > Phone, is your number showing correctly next to ‘My Number’? 


If you haven’t already, let’s work through these steps

Restart your iPhone Restart your iPhone

Check for carrier settings updates Manually update your carrier settings on your iPhone or iPad


Let us know if there is any change. 

2 replies
Question marked as Top-ranking reply

Oct 14, 2021 7:47 AM in response to jadie81

Salutations jadie8, 


We understand that when you call someone, on their end they see your number showing as ‘0’.


Let’s take a few steps and check on some settings. First, in Settings > Phone, is your number showing correctly next to ‘My Number’? 


If you haven’t already, let’s work through these steps

Restart your iPhone Restart your iPhone

Check for carrier settings updates Manually update your carrier settings on your iPhone or iPad


Let us know if there is any change. 

Caller ID

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