Do not know name and password to sign in to new iMac M1

Can it get out of screen name and password

bottom of screen are tabs shut down,enter password

stuck with worthless screen that can’t navigate

iPod, iOS 9

Posted on Oct 13, 2021 2:58 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2021 4:09 AM

Did you set the iMac up from new? If so you will have created a password specific to the computer (not your Apple ID).


if you didn’t set it up try this.


https://support.apple.com/en-gb/HT202860

3 replies

Oct 13, 2021 7:00 AM in response to johnrgarland

Reset Computer Password 




Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password




Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

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Do not know name and password to sign in to new iMac M1

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