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Level 1

4 points

Cannot reboot

My iPad screen is frozen and it will not reboot.

iPad, iPadOS 14

Posted on Oct 13, 2021 6:05 AM

Top-ranking reply

Community+ 2024

Level 10

289,112 points

Posted on Oct 13, 2021 7:10 AM

You should try to force-restart your iPad:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

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